Cisco CCNA Voice 640-461 ICOMM


This course is for professionals seeking CCNA Voice certification in addition to the standard CCNA Route and Switch credential.

Start by learning about voice communications, codecs, and voice technology. Learn about Cisco Unified Communications Manager (CUCM) Express, as well as external communication with Communications Manager Express (CME). You’ll also cover class of restriction in CME, call handling features, and quality of service. Other topics that are covered include CUCM, phone restriction in CUCM, device configuration, and user access to CUCM. You will also learn about Cisco unity connection, Cisco Unified Presence, and troubleshooting. Once you have completed this computer based training course, you will have covered all of the exam objectives for the Cisco 640-461 (ICOMM) exam.